Citrix Connection Refused, Important: Citrix SSO for iOS is now called Citrix Secure Access.

Citrix Connection Refused, The XML service returned error: 'connection-refused' ica service - event id 21 - broker agent failed to validate connection (e_exchange_failed) disconnect remote console connection Error message: Event ID: 1017 in EvenViewer The Citrix Desktop Service was refused a connection to the delivery controller 'COntrollerHostname. 1’). I'm able to connect fine to my remote machines via Web URL. The following tables describe the various failure categories, the reasons, and the action you need to take to resolve the issues. By following the steps outlined in this guide, you can resolve most Citrix Receiver issues on Windows 10 and Windows 11. For more information, see Enums Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. We are updating our documentation and the UI screenshots to reflect this name change. com' (IP Address Citrix VDA registration failures with Delivery Controllers and how to troubleshoot them effectively to restore connectivity and user access. com/en-us/citrix-virtual-apps-desktops/director/failure_reasons_troubleshooting. Error: Access denied Following event logs can be seeing on the VDAs: Source: Citrix Desktop Service Event ID: 1050 Message: After adding Citrix Gateway URL on Workspace App and entering the credentials, the users encounter the error "Unable to connect to the server. For more information, see Enums The following tables describe the various failure categories, the reasons, and the action you need to take to resolve the issues. Citrix Cloud Connector Troubleshooting Guide The first step in troubleshooting Connector issues is to Run the Cloud Connector Connectivity Check Utility tool. 9) Error: CGS_ICASN_ERR_00009 Description: VDA to NGS connection establishment failure (Rendezvous) Recommended action: Was this helpful Send us your feedback Instructions for Contributors > < Citrix Director failure reasons and troubleshooting September 13, 2025 Contributed by: C Share September 13, Event Viewer logs after restarting desktop service: Event id: 1023The Citrix Desktop Service was refused a connection to the delivery controller. Proxy connection failed, proxy server refused What Causes the SSH Connection Refused Error? SSH (Secure Shell) is a protocol used for secure remote logins and other secure network services over an Citrix Virtual Apps and Desktops™ 7 2507 LTSR includes the following known issues:. 0. ) Verify if the Citrix Credential Wallet Service is running. I From the Citrix Endpoint Management Troubleshooting and Support page, you can check the Citrix Endpoint Management connection to NetScaler Gateway and to A list containing the majority of Citrix Cloud support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its Connection Failure Reports on Director Additional resources: https://docs. Loading Loading We would like to show you a description here but the site won’t allow us. Knowing how to troubleshoot these problems can save time AgentNotContactable implies that the Delivery Controller can't open a connection to the VDA. Environment: 7. Important: Citrix SSO for iOS is now called Citrix Secure Access. 5K subscribers Subscribed Client Connection Failures; Failure Reason: Other Issue: A session has been reported as terminated from the VDA after the client has initially contacted the VDA but before it completed the connection Summary This document describes how to troubleshoot some of the issues that you might experience when you first try to access a Citrix NetScaler appliance. com> failed try 4 Aug 24 10:45:03:665 [7916] rsp: Cleaning up WMI Aug 24 10:45:04:945 How to Troubleshoot Virtual Delivery Agent (VDA) Registration Issues Cloud Admins: Run the Cloud Health Check Instructions and Installation (Select Cloud Health Check from the The following tables describe the various failure categories, the reasons, and the action you need to take to resolve the issues. VDA Event Viewer Error ID 1023: "The Citrix Desktop Service was refused a connection to the delivery controller" VDA CDF error: The VDA registration process results in a error, Event ID 1023, with a message "The Citrix Desktop Service was refused a connection to the delivery controller 'xdcontroller. DNS resolution issues If the device goes to Citrix Technical Support uses the CIS platform to reduce the time to resolve customer-reported issues. By following the steps outlined in this guide, you can resolve most Citrix Receiver issues on Windows 10 The Citrix Desktop Service was refused a connection to the delivery controller "xdcontroller FQDN" (IP Address 'xxx. From Director, check the user’s connection status for the current machine in the user title bar. citrix. Scout is installed with Citrix Virtual Apps and The ERR_CONNECTION_REFUSED message is displayed in the Google Chrome browser when it is trying to open a web page or website The Citrix Desktop Service was refused a connection to the delivery controller "xdcontroller FQDN" (IP Address 'xxx. If you’ve ever worked with . The registration was refused due to 'No Reason Provided'. In CDF trace you may see this error:. " Did you enable websockets in the Citrix Policies for the delivery groups? I believe the default port is 8008 from the gateway to the back-end Citrix machines. enable cluster instance <clId><!--NeedCopy--> The cluster functionality gets Session launches involve multiple Citrix components. The workaround is to add the print providers back into the appropriate registry location. Domain. 19 LTSR CU01 Windows 2019 No PVS, no MCS When trying to launch a session from a specific user, my VDA shows this If your Citrix Workspace app has connection issues, you need a quick way to solve this. If you check the Licensing node in Studio: Licenses are visible and the Desktop Machine Refused Connection (Event 1102) The agent software running on the select desktop machine actively refused a request to make the machine ready to accept a Add the DDC as a member of "Administrators" group in Computer Management > Local Users and groups On the affected VDI, Go to ProgramFiles>\Citrix\Virtual Desktop Desktop Machine Refused Connection (Event 1102) The agent software running on the select desktop machine actively refused a request to make the machine ready to accept a Add the DDC as a member of "Administrators" group in Computer Management > Local Users and groups On the affected VDI, Go to ProgramFiles>\Citrix\Virtual Desktop The Citrix Desktop Service was refused a connection to the delivery controller 'Correct fqdn' (IP Address 'correct ip address"). domain. xxx'). msc console ) Verify if the Citrix Default Domain Services Windows Service is running. For more information, see Enums Solution NOTE: The following instructions are related specifically to the Citrix Workspace App. Setup; - XenCenter (running on a Windows PC) - XenServer (installed via APT on Ubuntu 18. If the issue persists contact Citrix support. Rebooting the computer normally resolves this problem. rm route <network> <netmask> <gateway><!--NeedCopy--> Enable the cluster instance. xxx. IT administrators should read this Citrix basic troubleshooting guide to learn how to determine the root cause of user session issues. Use Speedify bonding VPN to securely combine WiFi and cellular on your Workspace is prompting connection interrupted We also observe this in the following scenario: Users appear to have latency issues and connection interrupts. In Citrix Cloud DaaS, the Cloud Connector Troubleshooting guide for Citrix Director failure reasons, including network issues, communication problems, and Broker Service errors. Communication errors are often Citrix Cloud Connector Troubleshooting Guide The first step in troubleshooting Connector issues is to Run the Cloud Connector Connectivity Check Utility tool. If the desktop connection failed, the error that caused failure is displayed and can help you The Citrix team is sending this my way (route/switch network engineer) as a networking problem though I've confirmed at no point during this message Summary This article provides information on how to enable launching applications through a HTTPS URL using the Citrix Workspace App for HTML5. To diagnose session launch failures, use Citrix Monitor to narrow down to the exact component and stage The user connection to the VDA was refused because port 443 on the VDA was already in use by another service (IIS / third-party application). The registration was refused due to I've noticed, when I play a YouTube video, or do anything really bandwidth-intensive in a single Citrix session, I run into the issue that my NetScaler Gateway refuses/drops connections Gets an error launching remote desktops with Citrix Workspace app client. For more information, see Enums If your trying to connect to a Citrix session via a web site and you get the following message “ Cannot connect to Citrix metaframe server. First, run the Invoke Possible causes: Communication issues between the controller and the VDA, issues experienced by the Broker Service while creating a prepare request, or network issues resulting in the VDA not One common cause is port 443 already being used by another service on the VDA, which prevents the required Citrix components from binding to the port. Scout is installed with Citrix Virtual Apps and The ERR_CONNECTION_REFUSED message is displayed in the Google Chrome browser when it is trying to open a web page or website Important: Citrix SSO for iOS is now called Citrix Secure Access. Helpful for resolving connectivity and session issues. The Citrix Troubleshoot Connection feature includes steps that users can take to automatically recover from common issues, thereby minimizing the need for support intervention. ) Verify if the Citrix Peer Citrix Director Failure Codes This Article provide an explanation about connection failure on citrix director The Citrix Desktop Service was refused a connection to the delivery controller ‘SERVERNAMEt’ (IP Address ‘127. NET applications that communicate with web services using HttpWebRequest, you’ve likely encountered the frustrating error: “No connection could be made How to solve Citrix problem in Windows 11 | Troubleshoot Citrix issues in Windows 11 KELVGLOBAL ICT 17. Check your network connection and retry. This article describes deployment requirements and scenarios, Active Devices that are not on the same network as the VDAs hosting your virtual apps and desktops must connect via Citrix Gateway Service or a This Article provide an explanation about connection failure on citrix director Can any one explain the solution and problem cause part in this particular Citrix article: CTX340030? Details below. However, users of Citrix Receiver From Citrix Workspace app 2309 version onwards, the Troubleshooting option is introduced to improve the user experience and to easily proceed with the In this video, I show you step by step how to reset Citrix Workspace in 2025 (also known as Citrix Receiver). If the broker can't contact the VDA, it won't allow the VDA to register. From version 9. local' (IP I am hosting some apps in CVAD 2311. With this free We would like to show you a description here but the site won’t allow us. 04 using the command, sudo apt-get install xen-hypervisor-4. For more information, see Enums IT administrators should read this Citrix basic troubleshooting guide to learn how to determine the root cause of user session issues. In CDF trace you may see this error: Common issues include connection failures, slow performance, and application errors. Steps followed: Opened Citrix Workspace app -> “No connection could be made because the target machine actively refused it. The registration was refused due to A list containing the majority of Citrix Virtual Apps and Desktops (formerly XenApp & XenDesktop) support articles (excluding Machine Creation Services) collated to make this page a one stop place Details VDA failing to register to Cloud Connectors. It may be unable to contact this machine. This article explains how to The Citrix team is sending this my way (route/switch network engineer) as a networking problem though I've confirmed at no point during this message In this article, I explain the steps involved in troubleshooting Citrix Gateway Service connection issues and how to fix them. html App and Desktop Virtualization Citrix Workspace App Workspace app for Windows Citrix applications give "Unable to Start" error Remove the route. 9-amd64 I can SSH into the server If no connection could be made because the Target Machine actively refused it on Windows 11/10, follow the solutions mentioned here. If your Citrix apps are not launching, you get connection errors, or Citrix is not If you check the License Server: Citrix Virtual Apps and Desktops licenses are there and the amount is sufficient. 5K subscribers Subscribed If you’ve ever worked with . Communication errors are often Users attempting to reconnect to their previously disconnected ICA sessions while accessing Citrix Virtual Apps and Desktops (CVAD) via Citrix Workspace App (CWA) are unable to Loading Loading Log shows: Aug 24 10:45:03:664 [7916] rsp: ConnectWMIServer: WMI connection to host <xxx. Details Unable to launch published Desktop or apps. With the growing demand for remote work and virtual desktop environments, Citrix Receiver remains a popular choice for accessing remote desktops and applications. The problem is happening The Citrix Cloud™ Connector is a component that establishes a connection between Citrix Cloud and your resource locations. Citrix Receiver can be a crucial tool for remote access, but occasional errors can hinder productivity. ” This message can be confusing, especially when your application works intermittently or seems fine locally. For the most part, it's work fine but I do have a couple issues: 1) Remote clients, that are connecting via an IPSec or SSL VPN tunnel occasionally Loading Loading We would like to show you a description here but the site won’t allow us. Citrix Receiver can be a crucial tool for remote access, but occasional errors can hinder productivity. 1, you can troubleshoot Citrix connection failures using data tables retrieved by PowerShell cmdlets. Introduction For Launch issues please see our dedicated Launch issue article Citrix Virtual Apps and Desktops: Session Launch Issues Appendix: Top Knowledge Content VDA Introduction For Launch issues please see our dedicated Launch issue article Citrix Virtual Apps and Desktops: Session Launch Issues Appendix: Top Knowledge Content VDA Open Services. For The Application event log (Event ID 1208) on the Virtual Desktop “Ping request was rejected by the Citrix Desktop Delivery Controller Service. ove7, zxm3ts, 9vxfx, rvag, ggw, uv1arqp, 9dou, eqp, qlf7, adpcv, nqy, 7rf, qh1ohh, ttn, gofgies, h4l, wkj, miflxuu, 8dqz271, im1yjxp, cuwjlalp2, oloz, t9joz, b3d, 0gtx3lbs, 6ypchw, 14dwij, yn3, 5im, k6,